Create Beautiful Documentation Without Developers
All accounts include a free 14-day trial
No contract. Pay as you go. No credit card is required.
| Basic | Plus | Premium | Enterprise | |
|
choose
your plan |
$
57
per month
|
$
95
per month
|
$
190
per month
|
$
285
per month
|
| Start trial | Start trial | Start trial | Start trial | |
|
Authors (?)
Authors are users who can create and upload documents to your ScreenSteps Live account. A licensed version of ScreenSteps Desktop software is included for each author. |
3 | 5 | 10 | 15 |
|
Viewers (?)
You can have an unlimited number of users view your ScreenSteps Live content. |
Unlimited | Unlimited | Unlimited | Unlimited |
|
Sites (Spaces) (?)
With ScreenSteps Live you can create multiple documentation websites or what we call Spaces. Each site can have its own domain, styling and viewing permissions. You can add additional spaces to your account for $10/space/month. |
2 | 3 | 6 | 10 |
| Customizations and Security | ||||
| Custom CSS and Javascript | Yes | Yes | Yes | Yes |
|
Custom Templates (?)
Custom Templates let you completely customize the look of your ScreenSteps Live site. Using custom templates you can make your ScreenSteps Live site blend in exactly with your existing branding. |
Yes | Yes | Yes | Yes |
| Integrations | ||||
|
API (?)
Use the ScreenSteps Live API to integrate your help content into your own web app, desktop app or website. |
Yes | Yes | Yes | Yes |
|
Zendesk Integration (?)
With our Zendesk integration you can:
|
Yes | Yes | Yes | Yes |
Salesforce Integration (?)
|
- | Yes | Yes | Yes |
| ScreenSteps Pro License <a href="#included_desktop_license">(?)</a> | Yes | Yes | Yes | Yes |
| Store Lesson Packages <a href="#packages">(?)</a> | Yes | Yes | Yes | Yes |
| User Management | ||||
|
User Provisioning API (?)
Use our User Provisioning API to synchronize ScreenSteps Live viewer accounts between your web application and ScreenSteps Live. |
- | Yes | Yes | Yes |
|
Remote Authentication (?)
Authenticate your ScreenSteps Live users using your own user management system. |
- | Yes | Yes | Yes |
We accept purchase orders and offer 10% discounts on yearly plans. Contact us for more information.
All accounts include the following:
- Automatic storage of lesson packages (the source files for your lessons)
- ScreenSteps Desktop license for each author on your account
- Custom Javascript/CSS for your sites
- Superior support!
FAQs
What are Spaces?
Spaces are like mini-websites you create to deliver your documentation. For each space on your account you control:
- Who has access to the Space (anyone or only certain users)
- What the Space looks like (each space can use its own custom template)
You can add additional spaces above your plan limit at the cost of $10/space/month.
What is a Lesson Package?
A Lesson Package is a powerful way to share and update ScreenSteps lessons in your organization. Say for example you are in your office in New York and post a lesson to ScreenSteps Live. Two weeks later your partner in Chicago needs to update that lesson. He can open up ScreenSteps Desktop Pro, import the package and he will have all of the original material that you used to create the lesson just as if he had created it himself. You never have to worry about who has the most current version of the lesson because it is always on ScreenSteps Live.
What is Remote Authentication?
Remote authentication allows you to authenticate readers to view your content using your own user management system or a third party user management system. For example, we have pre-built solutions that allow you to manage your readers in WordPress or Salesforce.
Who can view my content?
That is up to you. Make your content public and anyone can view it. Make it private and you will control who views it. We have viewer authentication options that range very simple and fast to implement to more robust and secure. Just choose the option that best fits your needs.
Do I also have to purchase a ScreenSteps Desktop Pro license?
No. A ScreenSteps Desktop Pro license is included for each author on your account.
ScreenSteps Desktop Pro is the software you will use to create, post and update your lessons and manuals on ScreenSteps Live. You can learn more about ScreenSteps Desktop Pro here.
Do you accept purchase orders?
Yes. Contact us for more information.
Are there discounts if I already own a ScreenSteps Desktop license?
Yes! If you have already purchased a ScreenSteps Desktop Standard or Pro license you can receive a one time discount of $9 for a Standard License or $19 for a Pro License. Just contact us after you have created your account and we will apply the discount.
What browsers are supported?
Any modern browser can be used to view ScreenSteps Live Lessons so your content is as accessible as possible. Currently Internet Explorer 7 or above, Firefox, Safari and Chrome are supported for management of your ScreenSteps Live content.
